Frequently Asked Questions

Everything you need to know about your Pelvini experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments for the best result.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your materials sustainably sourced?

At Pelvini, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fibers, and we work exclusively with certified fair-trade factories.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.